Universal challenges for customer experience

What a great week in Malaysia – running a 3 day customer experience (CX) masterclass for senior execs from the financial services sector from all over Asia.  Thanks to Quest for promoting the event. A couple of weeks ago it was dateline London for a similar programme for corporate leaders from the UK’s flourishing serviced […]


ABCG to Chair Six IQPC Conferences

ABCG have partnered with leading international conferencing company IQPC Exchange to facilitate at six of their European events in 2013.  Mike Ashton, Managing Director of ABCG, will chair each forum as part of IQPC Exchange’s Customer Management Exchange Network programme. The events offer selected senior executives the opportunity to connect and learn from their peers […]


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