ABCG have partnered with leading international conferencing company IQPC Exchange to facilitate at six of their European events in 2013. Mike Ashton, Managing Director of ABCG, will chair each forum as part of IQPC Exchange’s Customer Management Exchange Network programme.
The events offer selected senior executives the opportunity to connect and learn from their peers through a format that combines conference sessions, one-to-one business meetings, Think Tank discussions and networking opportunities. At selected events, Mike will also be running Leadership Boards and Masterclasses on key topics such as leading change within organisations.
Abi Manders, Group Head of Products for IQPC Exchange, said:
“We are delighted to have secured Mike as Chairman for these events. His track record in designing powerful customer experiences and transforming service performance makes his contribution to these events invaluable. We have worked with him several times in the past and feedback from our attendees has always been excellent.”
The first event in the series will be the Customer Experience Exchange for Financial Services to be held at the Pestana Chelsea Bridge Hotel in London on the 5-6th February. Further details and applications for an invitation to attend can be found at: http://www.customerexperienceexchangefs.com/Event.aspx?id=795836.