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New courses added to BCA Academy

Three new masterclasses in Business Development & Sales Negotiation, Time Management and Leadership are being added to the portfolio of courses provided by the Business Centre Association through its Academy.  ABCG have run all the courses at the Academy since 2011 and feedback from delegates has been consistently excellent. ABCG Managing Director Mike Ashton said: […]

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How to Transform Your Customer Experience.

With an approval rating of over 90%, feedback from September’s CIM Masterclass Course ‘Transform Your Customer Experience’ has been very strong.  The course, run by ABCG Managing Director Mike Ashton, concentrates on providing pragmatic and expert advice on how to lead change and transform customer experience in service organisations. Feedback from recent delegates included comments […]

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ABCG runs training courses for CIM and Top Right Group

ABCG have been appointed by the Chartered Institute of Marketing and Top Right Group to develop and run a course on brand management, marketing evaluation and personal influence.  Top Right Group, formerly known as EMAP, provides high value businesses within the knowledge economy with unique customer insights.  Mike Ashton, Managing Director of ABCG, commented: “We […]

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ABCG to develop national learning and development academy for BCA

ABCG are working with the BCA to develop a nationwide training academy for its 2000 member companies. The BCA Academy will offer a range of courses spanning management development, customer service delivery, marketing and social media. Learning will be offered at introductory and advanced levels and nationwide workshops will be supported by an on line […]

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