How to Transform Your Customer Experience.

With an approval rating of over 90%, feedback from September’s CIM Masterclass Course ‘Transform Your Customer Experience’ has been very strong.  The course, run by ABCG Managing Director Mike Ashton, concentrates on providing pragmatic and expert advice on how to lead change and transform customer experience in service organisations. Feedback from recent delegates included comments […]


ABCG runs training courses for CIM and Top Right Group

ABCG have been appointed by the Chartered Institute of Marketing and Top Right Group to develop and run a course on brand management, marketing evaluation and personal influence.  Top Right Group, formerly known as EMAP, provides high value businesses within the knowledge economy with unique customer insights.  Mike Ashton, Managing Director of ABCG, commented: “We […]


Mike Ashton joins CIMTIG Judging Panel

Mike Ashton joined leading figures from the UK travel industry to select the prestigious Travel Industry Brand of the Decade. The award will be presented at the annual CIM Travel Industry Group gala dinner at London’s InterContinental Hotel.


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