The Transversal Annual conference will be hosted by Mike Ashton for the second year.

Mike Ashton will be hosting the Transversal Annual Conference for the second year running. This year’s conference is titled ‘CONNECTING PEOPLE TO KNOWLEDGE – THE FOUNDATION TO DELIVERING GREAT CUSTOMER SERVICE’ and is being held on Thursday 21st May at The Lancaster Hotel in London. Key speakers at the event are Jo Moran, Head of Customer Service at Marks and Spencer and Gary Lucas, Head of Customer Experience, 1st Central Insurance.

‘If you attended last year you’ll remember the lively and animated discussions hosted by Mike. This year is set to be even more stimulating!’

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