This week Mike Ashton chaired and spoke to the bca Annual Conference at the Hilton Canary Wharf in London. The bca is the trade association of the UK managed office and work space industry, and the conference was attended by around 200 delegates. Mike’s theme was managing customer relationships for long-term profit and handling difficult customers effectively.
bca Executive Director Jennifer Brooke had this to say:
“We wish to express our sincere appreciation to Mike for delivering such a professional and meaningful presentation and for being conference MC in his inimitable way. The response from conference delegates has been extremely positive.”
More details about the benefits of bca membership can be found at www.bca.uk.com.