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ABCG to Chair Six IQPC Conferences

ABCG have partnered with leading international conferencing company IQPC Exchange to facilitate at six of their European events in 2013.  Mike Ashton, Managing Director of ABCG, will chair each forum as part of IQPC Exchange’s Customer Management Exchange Network programme. The events offer selected senior executives the opportunity to connect and learn from their peers […]

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How to Survive, Adapt and Thrive in tough times

‘Survive, Adapt, Thrive’ was the theme of the CIM’s Annual National Conference on the 25th October in London.  Speakers from companies such as Thomson Reuters, Everything Everywhere, Heathrow and IBM discussed how their marketing strategies and projects had been able to add value to their respective businesses over the last few months. Common themes to […]

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How to Transform Your Customer Experience.

With an approval rating of over 90%, feedback from September’s CIM Masterclass Course ‘Transform Your Customer Experience’ has been very strong.  The course, run by ABCG Managing Director Mike Ashton, concentrates on providing pragmatic and expert advice on how to lead change and transform customer experience in service organisations. Feedback from recent delegates included comments […]

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